Unsolicited Advice

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Viewing 17 posts - 1 through 17 (of 17 total)
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  • #616104
    TheGoq
    Participant

    So I was ringing a customer today and he told me I should slow down my first response which I kept to myself was don’t tell me how to do my job It’s not really his place to say that but I do work rather fast of course being careful but fast is how i roll. At my store we have four principals of work efficiency being the least important of the four I feel I have been at the job long enough to know how to do it well and fast so whats wrong with that?

    #1189711
    👑RebYidd23
    Participant

    Maybe some people have a phobia of fast cashiers.

    #1189712
    pcoz
    Member

    If you moved infinitely fast you could finish the checkout before the customer paid and split the proceeds.

    #1189713
    ☕️coffee addict
    Participant

    1. when did you switch jobs (weren’t you a secretary in a yeshiva?)

    2. realize the person cares about you, if he didn’t he wouldn’t say anything

    #1189714
    feivel
    Participant

    I always look for the fastest cashier I can find.

    You can’t please everyone.

    So don’t get upset when you don’t.

    #1189715
    TheGoq
    Participant

    ca I have been a cashier now for a couple years now in a major supermarket for the last 6 months, ty feivel wasn’t really upset he was an old man shopping with his wife and sometimes senior citizens dispense advice rather freely, pcoz thats funny two coworkers just this week brothers got caught stealing from the company the younger a cashier the older just promoted to a front end manager 6 weeks ago stole $2200.00 over that period the older brother put some of his brothers purchases in training mode so it was not like a real transaction loss prevention caught on and they were arrested.

    #1189717
    TheGoq
    Participant

    So today a customer told me don’t be an idiot what prompted this? i was putting the rest of his groceries in his reusable bag and there was not going to be enough space for everything so i was going to put the two large cans of tomato sauce in a plastic bag he sees me packing his bag and he says no no no the cans have to be on the bottom or else they will crush the other stuff i said dont worry sir i was going to put them in a separate bag he says no no they have to go on the bottom but sir i am going to bag those separately no no no he says then undoes the bag and starts with cans and he says dont be an idiot and they he swiped his debit card to pay and put in the wrong pin and that was my fault to for some reason after he left the customers after said what a jerk he was.

    #1189718
    sushibagel
    Member

    You should get a pay rise for not punching him in the face

    #1189719
    sushibagel
    Member

    If the customer is always right does that mean you are an…. (never mind )

    #1189720
    Happy Go Lucky!!
    Participant

    They’re keeping perfect score upstairs. And rooting for you too. Each and every time something comes your way, and you deal with it respectfully, courteously, favorably, compassionately… there’s a tremendous, thunderous round of applause upstairs.

    Besides the fact that you’re building a new, better self. Each and every time.

    let me add

    HURRAY!!! <CLAP><CLAP><CLAP><CLAP><CLAP><CLAP>

    #1189721
    TheGoq
    Participant

    wow happy ty

    #1189722
    Lightbrite
    Participant

    The customer is not always right thank G-d; sometimes the customer is just cranky and takes it out on the person who just has to take it.

    I had a friend that worked at Whole Foods and told me that customers would unload anger on her often. Unfortunately, dealing with frequent customer criticism seemed to be part of the job. Alas…

    #1189723
    Lilmod Ulelamaid
    Participant

    One time when I was at the makolet, the guy in front of me was really nasty to the cashier and criticized him for moving too slowly. The cashier was clearly very hurt, but held himself back from responding. I asked him for a bracha since there is an inyan to ask someone for a bracha if they were insulted and held themselves back from responding.

    My main intention was really to make him feel good because I felt really bad for him, and I was REALLY impressed. Anyhow, he gave me a very nice bracha. It was around Rosh Hashana time, so he gave me a bracha that the next year should be better than the previous one. And it was!

    I felt so bad for him. People should make an effort to be nicer to cashiers and bus drivers. They work hard, spend a lot of time and energy helping Am Yisrael, and put up with a lot of criticism and insults.

    #1189724
    Lightbrite
    Participant

    “there is an inyan to ask someone for a bracha if they were insulted and held themselves back from responding”

    Really? I feel like it would be our job to give that person a bracha. Then again, acknowledging the person’s courage and discipline by asking for a bracha gives him or her honor, so that also makes sense.

    Thank you. Good to know if I ever come across this again

    #1189725
    Lilmod Ulelamaid
    Participant

    Lightbrite – I think it made him feel good. At least, I hope it did – that was my main point.

    #1189726
    Lightbrite
    Participant

    Such a smart thing to do! Once I was at a Rosh Chodesh and a lady said something really mean to me in front of everyone. It was insensitive and I don’t remember exactly what it was, but she was almost oblivious about it. The rebbetzin just stared speechless.

    I didn’t respond, not because I was being intentionally polite, but I too was speechless. Afterward the rebbetzin complimented me on how I remained calm (again I was stunned and had no words). That alone did make me feel good(!) It def would have been a cool moment for someone to ask for a bracha.

    Again… good, actually great to know.

    A+ for implementing Torah into action 🙂

    #1189727
    Lilmod Ulelamaid
    Participant

    Lightbrite – call me next time, and I’ll ask you for a bracha :). I can always use another bracha.

    I’m glad the Rebbetzin was able to help you feel better. It is a big zchus, even if it was unintentional! The hardest part is feeling good about it afterwards instead of being annoyed that you couldn’t come up with a comeback 🙂

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