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TD Bank Customers Victims of ‘Transaction Glitch’


tdb.jpgNew York, NY – Some TD Bank customers cannot see up-to-date account information due to a glitch related to its combination with New Jersey-based Commerce Bank.

TD Bank spokeswoman Rebbecca Acevedo said Wednesday that the bank is experiencing an overnight transaction posting delay. The delay occurred after the banks converted their two systems to one over the weekend, she said.

She said overnight transactions, which usually post by 4 a.m., were slow to post on Monday. The issue was resolved Tuesday, then resurfaced Tuesday night.

Affected customers’ accounts currently just show their balances as of 6 p.m. Tuesday. The bank hopes to have it fixed by Wednesday evening.

Toronto-based TD Bank Financial Group, TD Bank’s parent company, bought Commerce Bancorp for $8.5 billion last year.

Scores of customers around the tri-state area have been unable to access or transfer funds — leaving many to worry about late fees or other missed transactions.

(Source: NBC New York)



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