Perhaps some people are too harsh, difficult, insulting, etc. But the ‘DRAMA’ doesn’t come from the offensive content. It doesn’t even come from those who, rightly or wrongly, take offence. It happens because inadvertent comments turn into full-blown dramatic, emotional arguments, with the threads become nauseatingly self-referential and off-topic. The issue is those who cause the ‘drama’ to become the main conversation on the thread (and I think most of us would agree on the most common culprits), and on the remaining posters who allow this to take place (as opposed to simply ignoring it and moving on without them).
Do not feed the ‘drama’