“The website for sukkah depot does not offer any fine print as to what they warranty,I could not find any link or tab to find additional information”
If you click the menu button (the three horizontal lines) on the right side of the website heading, and then click warranty from the drop-down menu, it will bring you to the terms of the warranty.
It does look like something weird is going on with their website though. Maybe Donald Trump hired Chinese hackers to hack into their website and change the terms of the warranty. I’ll paste the current text of the warranty below, just in case they are successful:
Basic warranty
Warranty for EASY LOCK sukkah
Sukkah Depot will repair or replace this product free of charge (with a new or rebuilt parts) within 10 years from the original date of purchase , in the event of defect occurring in materials or during normal usage.
Warranty for PANEL sukkah
Sukkah Depot offers a 5 year warranty with regards to manufacturer’s defects (i.e loose screws /bolts, loosened rubber bands, etc.) or defects occurring during normal use, or failures due to water exposure (i.e bubbling, panel decay, etc.)
Please note
Basic warranty covers failures occurring due to defects in material or workmanship which occur during normal, reasonable use. It does not cover damage which may occur as a result of misuse, abuse, mishandling and services by anyone other than Sukkah Depot, any use that is not in accordance with the product’s instructions or purpose, or damage that is attributable to unusual acts of G-D (i.e hurricanes, earthquake, external flooding ect.). Signed warranty certificate and original receipt must be presented for validation of warranty.
Warranty service can be obtained the first of Elul through the first of Tishrei. Please refer to the Telephone number listed below.