Lit: I don’t live in the Bronx either but I knew about the SBS bus even before it came to Brooklyn. Almost every SBS stops have multiple machines, not just 1. Many people use smartphones and know exactly what the time the bus is arriving. I know that when I buy my ticket I hold it in my hand or put it in my pocket until I reach my stop.
“I guess once you get used to it you work around it. Just a big change from the way it was for many years.” So was not using tokens and using metrocards.