I would have told him, I’m glad you had a wonderful experience, however a religion is not and cannot be built around the possibility of something specific taking place in a unique situation.
To posit that conservative Judaism is better than orthodox, because one time a father of a special needs child had a beautiful experience that he would not otherwise have had, is akin to saying it’s better to eat all your food pureed because I know someone who once broke a tooth biting into something hard.
You don’t create standards, based on unique exceptions
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