I have been troubled by the few whole matzhos I salvage from a 2 Lb box. I generally use Pupa, this year I also used Satmar (broadway) which were better!
I buy and pick up directly from the bakery, for those that excuse breakage as a shipping or store issue.
In my opinion the issue is that most matzhos bake with a curved shape rather than flat. The subsequent packing flattens the curve by breaking them. I suspect the solution is a more experienced baker putting the matzhos in the oven flat
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