Customer Service:
Customers come first over anything else going on in the shop. If a customer needs a price, youfind it out for them. If the shelf is not stocked or the product is too high up, you get it for them.
This is standard customer service at WalMart, Jewel, Shoprite, etc.
Asking about a customer’s family, asking if their husband is in town, giving a rolling commentary about how female shoppers dress, and hovering over female shoppers is NOT called customer service. If this happened in a NON-HEIMISHE STORE, the MANAGER WOULD BE FIRED. Only because it’s a frum store people don’t feel like making waves.
EDITED