a client cursed at me yesterday because i told him i wouldnt have his information ready when he needed it….should I have hung up on him?? I was unsure about what to do so I just ignored him and remained calm while he went on one of his ramapage rants, what do you think I shouldve done??
ps this client has been inappropriate with me in the past and i have told my boss but she doesnt know how to deal with him, i made it very clear where the lines are drawn but now hes turned the other way and is mean rude and obnoxious.