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3) 1:30 am, young Mr. Gold all of 24 years old, along with his sister even younger, standing at their mom’s bedside in the emergency room biting their nails, something has to be done right away, life & death decisions, 1 resident doctor heads to surgery yelling “in the operating room now otherwise she will die”! While another floor doctor says it should wait till the morning for more tests and suggests to wait for a big doctor to have the last word..
With no experience on their hands whatsoever, situation looks grim, they are lost.. Only until a relative gave them a handful of phone numbers to referral and help agencies, to their shocking surprise, within minutes after they finished speaking to a volunteer whom they woke up and discussed the matter at length, a big doctor shows up to see their mother..
The volunteer was guiding them weeks & weeks through the entire ordeal until the patient was back home, he and one of his associates came down in person a few times to meet with doctors and to ensure the best service and care..
Same story happens on a steady basis with a Mr. Silver, Mrs. Diamond and Mrs. Pearl, those selfless volunteers are ready 24/7 to give away their time and energy to assist and help a brother in need..