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daniela: No, we didn’t witness the people acting rudely. he waitresses there are very good. She didn’t make a mistake with our order, we had asked for a few extra things (extra plastic cutlery, etc.) while she was running by. She stopped at our table a minute later and said, “I didn’t catch on of the things you asked for, can you please repeat it?”
All the staff there knows not to unwrap the kosher food. We’ve never had an issue with that.
Rebdoniel, don’ bring Tav Hayosher into this. The organization pretends to be doing good, but they use lies and mafia tactics to try and gain clients. They are not so yosher themselves. I’m all in favor of owners treating employees properly (R’ Breuer zt”l wrote a whole essay in favor of it), but it must be done properly.