I used to work in telephone customer service for a large electronics company.
One day I got a call, asked the customer for his order number and lo and behold, the name on the order was Alan Alda.
I asked if he was the actor from M*A*S*H. It turned out to be the actor but his agent calling on his behalf. After helping him with his order, I asked if I could get an autographed picture (since my wife is a big M*A*S*H fan). Sure enough, about a week later, it arrived.
The Wolf