A soft pretzel is one of many examples of this question. It boils down to this:
There are 3 characteristics that cause a dough to be considered pas haba bikisnin, whose bracha is mezonos: crunchy (e.g. crackers), sweet (e.g. cake), or filled. If a dough does not have any of these characteristics, it is usually hamotzi. However, many poskim contend that even if the dough is not crunchy, sweet, or filled, it will still not be considered hamotzi if it doesn’t have turisa d’nahama i.e. the “form” of bread. Generally this means that if it is not used as a bread in that country, it may be considered mezonos even without those characteristics.
Some examples of questionable items that may fall into this category are pizza, tortillas (wraps), hot pretzels, bagels, etc… (Not all of the above have the same din. But they all are considered by SOME to not have the form of bread.)
In short, this is a question for your LOR. Mine (who is in the USA) holds that pizza is vadai hamotzi, as are bagels. He said that wraps are “very problematic” because it isn’t clear if they are considered bread in the US. (I believe that if one were living in Mexico, where tortillas are a standard form of bread, they would be vadai hamotzi.) And I believe that my posek holds that hot pretzels are mezonos.
Incidentally, R’ Shlomo Zalman Auerbach Zatzal held that bagels are mezonos (in Eretz Yisrael) as they are (were?) not used as bread. (And yes, he knew what an “American” bagel was – the person who asked him the shaila told me he made that very clear.)
Basically, it is a very complex question and should be addressed to your competent halachic authority.