Rule number 1. Your bank, electric company etc. will never call and ask you for your account number. If they dont know it nobody does!”
That’s exactly what I told the scammer who called me, telling me there was a problem with my credit card account and they needed my information. When they asked for my name, address and phone number, I told them, “You called ME, you should already have that info.” Then I was put on hold for a “supervisor” who then proceeded to curse at me. I hung up quickly.
These are ALL scams, and the best thing to do is hang up and call that credit card company, utility, store, etc. and verify that they in fact were trying to contact you. Sometimes they ARE.