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It is my store. I have had a few complaints but only one of them seemed valid and one item was slightly different from the companies stock photos but I do not have theirs to compare it to (no local stores stock it) They are Tweezerman items. I tried several times to contact Tweezerman but they won’t even call or email me back so I can’t authenticate them that way. The supplier has told me who the other customers are and they seem legitimate. Any flaws that I have noticed are more in line with seconds. So I guess they are more Grey Market than Black Market goods. I originally thought the reason I was getting such a good price was because these items are seconds that are supposed to be recast. The factory is in the right location and the quality seems up to the standard. Thank you!