A place that is generally run by frum people may be different, but in most of corporate America, EVERYONE calls everyone else by their first names. In my firm that has 10,000 people nationwide, there is noone, from secretaries or phone operators and up who call the managing partner or anyone in between, by a title. Calling someone by their first name is no longer necessarily a sense of closeness, rather it is something that everyone does, regardless of whether you know the person or not.
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