Kova won my total appreciation a few years ago when we came in with one of my (then mesivta aged) son’s hats, which had been typically tossed around in yeshiva, thrown into the locker after davening, and in need of some serious TLC. Here we were ideal pickings to sell a new hat to, and instead they took his old hat, fixed it up nicely with a cleaning, blocking etc. and sent us home with a hat that still looked decent enough to wear for davening, saving us upwards of $100 I’m sure.
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