yehudayona +1,000000. I was thinking the same thing!
oomis “You mean to say that someone we would consider to be a Godol, would say something awful like that TO THE NIFTAR’S AVEIL during the nichum aveilim??????? ” I know, I can’t believe it either. Sounds horrible!
I’m sure water is available, but I would also assume that a person in a hospice is neither capable of getting it him/herself or asking for it. It has to be GIVEN, which from what the op said, sounds like that’s not happening.