Reply To: Liability question, just interested in how people see things.

Avi K: these things happen all the time. It’s up to you to make sure the batteries are fresh, equipment plugged in and turned on, circuit breaker on etc. before you call a tech guy. If you miss something basic or are simply unaware, you’re paying for the guy’s time, travel etc. and/expertise. And yes, it takes expertise to know what to look out for first, second etc. That’s how troubleshooting works. Worse is when the guy is dishonest and pretends to fix a non-existent problem so that he can overcharge you, when he’s actually just “moving the lens” (in your case) into place.