Yes.
I’ve bought hats (maybe less than ten over the years) online.
I have returned or not been so fond of at least half of them.
I try to purchase from stores that offer free returns (includes free shipping back).
For a small business, I picture frequent returns and/or exchanges adding up to a big burden.
Hmm… maybe they sell other inventory online, like used hats? On eBay. And keep the hat store retail front a hat store.
Anyone else in Lakewood? Maybe someone is a hat store owner and has an answer.
Maybe there aren’t so many hat stores and a lot of mirrors next to the one hat store?
OR… There is a restriction on opening up retail stores in Lakewood after a new zoning law. So when a few stores wanted to close their business, one hat store owner urged them to stay and put his/her hats in those stores so that they could keep their zoning rights.
Or maybe people in Lakewood like hats.