even if piskei halacha given online ARE correct, is it still bad because there is no rav giving you a personal answer? How important is aseh lecha rav, and personal situations in getting a teshuvah?
I think that’s a great question, and very l’maaaseh, because there are one or two internet/phone hotlines which I actually think are reliable.
It is obvious that the people who run these forums or email or phone services feel it’s worthwhile on the whole, but I assume that that’s because there are situations where your posek is not available, but I agree that one must be careful not to allow them to replace the “aseh lecho rav”.