In matters like this particular incident, and many others, confidence in hashgacha in general would be enhanced if the parties would stop using “code words” for the underlying issue and be more transparent. Absent some legal constraint (e.g. allegations of criminal activity under investigation where the authorities have requested that information be withheld) or important matter of personal privacy, providing the real reason why a hashgacha is being suspended or withdrawn should be the rule, not the exception. If yidden have patronized a restaurant or market or purchased a product for a period of time based in part on the hashgacaha, they are entitled to know why it suddenly is no longer applicable. If a product, should they worry about having to kasher and toivel their entire kitchen?
