Last week i was working self checkout at the supermarket where I work a customer came to one of the registers scanned two items and paid for them but he did not scan a large bouquet of flowers and they did not have a paid sticker that would indicate they were paid for at the floral dept, I respectfully asked to see his receipt for the flowers he became enraged started yelling that i was harassing him finally he found the receipt and shoved it in my face and i looked at it and said thank you have a good day he grumbled something and stormed out.
A couple days later my store manager pulls me aside and told me i have to be careful how i talk to people he told me the customer complained and that he happens to be a very prominent person. I didn’t argue with him but knew what he was telling me was nonsense asking for the receipt was part of my job and if i hadn’t and he had walked out without paying i would be at fault. As far as his being prominent i have no idea how i would know that and why it would make a difference, I’m sure the store manager would not want me to racially profile customers, or judge them on their clothes the rules are the rules i cannot help if he chose to feel persecuted, that was not my intent and i was professional and respectful throughout.