Feif, that’s interesting, because I know many who hold only by the cRc in Chicago who will get a plain coffee at Starbucks.
For what it’s worth, there are a number of locations in Chicago where the employees are incredibly well-versed about what is kosher and what is not, and things similar to azi’s story happen frequently. I might be wrong, but I believe in the stores situated in or right near heavily Jewish communities, management actually “trains” the staff to be able to identify kosher and nonkosher products. Really quite crazy, but then again, knowing your customers and providing accurate service keeps people coming back for more…