Reply To: Customer Service In Frum Businesses

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#654931
Jothar
Member

The Walmart in the Castkills had to change their return policy, which used to be a generous 60 days, because people would come up from the city, buy an air conditioner, and return it at the end of the summer.

It took them a while to figure out why they had a much higher return rate than other Walmarts nationally.