AZ, the kind of person you describe as a shadchanim SHOULD be compensated for their time, because clearly their entire life is about shidduchim. But they should be paid for their HISHTADLUS, not for whether the shidduch goes through, if it’s as time-consuming as you describe. Anyone who wants a shadchan to work for them, should sign a contract as with any service, and pay a fee (say $100 or so). THEN they have the right to make those calls to the shadchan, and the shadchan has to make an obvious and sincere effort to find a shidduch for the son or daughter. If they make a successful shidduch, maybe another $100 can be paid. But if not, at least they were paid for trying. And if it can be proved they did NOT try, they should return the money that was given to them.
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