Keep in mind, there are certain rabbanim who are only available for a short amount of time per day to answer normal, “run of the mill” shailos, and then for a large portion of the day they will be involved in other things. I’ve heard of a certain Rav who spends a lot of time arranging (for lack of a better word) a Get for women. He is busy with the Klal, but not for the “general” Klal.
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