If you do not receive something they will follow up, however, if you did not receive what you were promised, or you received only one of two, they don’t care. As long as something was shipped even an empty box, that is all they care about. They will only intervene if it is a dispute involving EBAY. That is what they told me. So if you use Paypal through a credit card and not your bank account you are safe because you have your credit card company to fall back on. But if you allow them to access your bank account, you will never recover the money.
