Unfortunately, I’ve heard far too many “horror” stories of people who say the worst things to parents in these situations including “you’re young and can have more children…” or “HKBH needed him up in shamayim…” or “he fulfilled his purpose here…” and the like.
The people saying these things generally don’t mean to be insensitive — on the contrary, they were sincerely trying to console/comfort the bereaved parents and would never dream of hurting anyone — let alone bereaved parents coping with the loss of a child. Nonetheless, perhaps because of their (blessed) inexperience with such matters they end up saying things or perhaps because they just didn’t know what to say but felt the need to say *something* they inadvertently say things that are insensitive.
My advice (FWIW) is to just go and be there for the parents. Let them lead the conversation (if any). Or say simply “I’m so sorry… I just don’t know what to say.”
The Wolf (who hopes no one should ever have to suffer through this type of tragedy).