Of Course
Who said it’s point was to bring more dates? It’s like Chinuch roundtable. There is a question posed to them, as “experts” in their field, and you get to hear back from them advice what to do in certain situations.
And as far as them not being able to answer/return calls, this is a great way to be able to ask your question and get a response(unless you mean for them to set up someone, which I don’t believe that this is meant for)