If someone is coming here for assistance and and is asking for help to stop a fraudulent situation in our midst, why are we arguing with them? Why not help them to stop the situation? Why not ask the Rabbonim in these communities to speak about it and put an end to it? There is a legitimate reason to return the shoes and get a replacement to such a company willing to stand by their quality product, but there is also a reason NOT to take advantage and cheat the company with illegitimate excuses in order to NOT purchase new shoes. This is a chilul Hashem and we should not allow it to continue. There are many companies that have lifetime warranties and many people take advantage of this offer and many people understand if they got their sweatshirt caught on a nail they should NOT return the sweatshirt to the company for a replacement, that would not fall in the category of the company’s achrius and that would NOT be honest.
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