Reply To: Return Policies

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Dr. Pepper


Do what I do, go to the Customer Service desk and be honest.

Here’s a funny story that happened with my grandparents.

I went to visit them while I was a teenager and my grandfather mentioned to me that the light switch in his study didn’t work. He gave me a $1 bill and asked to get another one from the hardware store around the corner. I brought home the new one and my grandfather noticed that the box said it had a 20 year warranty. He then went to get the receipt from the broken one (which was 19 years and 9 months old) and asked if I could get a refund.

I refused to return an $.85 object that was older than me!