“why cant she help him and pull him out of it?”
“it sounds like its a new thing thats bothering her”
Because even someone who has been very patient has a breaking point.
For me, the fact that he will not listen to daas torah is reason enought. Again, we are not talking about someone who is simply a shlemazel and cannot hold down a job. That happens.
Here, he is refusing to cooperate. She did not seal the case; he did.