Reply To: dealing with the public

i do car service was on a call after loading the car for 45 min with the parents just standing and staringand tellngme wat to do riht before the girls got in the car one mother said sweety go get everyone ices and a drink. they gave the girls the ices the mothers took the water but never gave me anything. oh and i put all the boxes on the roof tied them and then the man said i dont like the way you tied them so he went and cut the rope. what do you do in such a situation say something or just ignoring it