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October 16, 2011 2:44 pm at 2:44 pm
#817904
2scents
Participant
Last year I made sure to notify my customers that we will be closed.
However one customer contacted me with a very large order, I made the quick calculation, that should refuse to ship the order, he would never use our company again.
So I shipped the order. Not only did the customer return the entire order, he started using our competitor.
I learnt the hard way, now we are strictly closed!