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These are my two cents. Some rabbonim are intutitive, sensitive, and sensible, caring people, and can be of great help to a couple having Sholom Bayis problems. Some rabbonim, know a great deal of Torah, but fall short in the areas needed to show sensitivity, intuition, caring and good sense. Not every man who has smicha can be a marriage counselor, just as not every MD can be a neurosurgeon. One has to have the “chush” or feel for it, and if he does not, he should have the seichel and humility to admit that both to himself and to the couple seeking his help, and send them to someone who really CAN be of help, even if it might be another rov.