“I wouldn’t do it myself because how would I know? But if a Rabbi who went through the Holocaust states that losing a child is worse than the Holocaust -this I believe and will repeat over.”
This Rabbi has no business comparing the Holocaust and losing a child. He can compare what HE went through in the Holocaust to, G-d forbid, what HE went through when losing a child. But it is completely out of place to make such a statement as if it applies to everyone, because it just doesn’t. That would be insensitive.
And such is the scenario here too, with what Goq’s relative said. Yes, perhaps there can be some good in what she said, because after all, there is a concept of finding the good in everything, but the bottom line is, it was insensitive.