i fly this route about once a month or so. and i can tell you for sure that if you want to sit with your elderly parents, you go online (yes the internet) and you choose seats together. and if that is not available you choose a diff flight. and if that is not an option, you ask on the phone before you go for the rep to sit you near your parents. Jews especially orthodox ones need to learn to live by the rules even when they dont suit their agenda. i jsut booked 9 people on that flight and we all managed to sit together. when the seat map didnt show the seats the phone rep was able to assist.
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