2scents -“She coldly refused to give over the phone to someone else,”
Sounds like a novel – how do you know it was “coldly”, maybe it was “warmly”?
“she did not CARE that a life is ending in front of her eyes,”
Maybe she did care, but had to do what she did anyway?
“this is a life that MIGHT have been saved should act differently.”
It could have possibly been saved, but she couldn’t do anything differently than she did.
This is the policies in these facilities all over the US. They make these policies due to the fact of the Gov. laws that apply to them. In order to change the policies – you first have to change the laws!