“There are people with an orientation that they cannot control, and we must give them the full sympathy and support that they deserve. That sometimes means being nice to people who are real Ba’alei Aveirah”
If you have feelings and try to deal with them privately that is one thing. But to engage in the act itself or be public about it is another thing altogether. I heard from Rov Schachter of YU that those homosexuals that are outspoken about their homosexual feelings and are proactive about it should be treated with no respect and one who does this should be considered as a rashsa gemurah while those who privately seek psychological help and perhaps tell select others their feelings in a modest way while admitting that the act is in no way permitted should be treated with compassion.