“Seriously: She was able to get up, no? It didn’t take her more than 30 seconds to wriggle out from under, did it? There were other females in the area who could have helped if she really needed it, no? And most seminary girls would be much more mortified if the group of guys had come over to help her up, no?”
None of us were there. But based on what the OP wrote, it sounds like it took her a while to get up by herself and there weren’t other females around. Rather than speculating as to what she would or wouldn’t want, they should have just ASKED her if she needed help.
Also, as far as bringing too much stuff, it is very hard to find good quality clothing in Israel for a reasonable price, so you can’t just fall back on that if you don’t bring enough. We’re talking about almost an entire year. Think about what you use in a year. In addition to clothes and shoes, girls also use makeup, jewelry, skin and body and hair care products, etc. And yeshiva guys are fortunate that all their clothing automatically matches, but since girls wear colors, we need to bring a variety of colors of shoes and accessories to match. We also need to bring English books and magazines (that’s where a lot of the weight comes from) since you can’t just rely on libraries the way you can in the States, and that teddy bear we’ve had for years, and our favorite American snack foods that you can’t get in Israel. It adds up pretty fast, even though we try to pare it down and tell ourselves we are going to pack light.
The OP mentioned that this girl is petite. It could be that she brought a normal amount of stuff and it was just hard to manage because of her size. And it certainly isn’t right to refuse to help her because “oh, it’s her own fault that she brought too much”.