WIY: But she has no obligation to remove her honest negative reviews she posted on review sites. She paid $500 of which $300 was legitimate and $200 was an overcharge. The $200 she is entitled to be refunded regardless. The $300 he is paying her to remove the bad reviews. But she has no obligation to remove the bad reviews; they were honest reviews. She is entitled to leave them up. If he wants her to remove them she can accept payment for her to remove the online reviews that she isn’t obligated to remove.
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