I heard the radio report about the first plane and I kind of brushed it off, thinking it was a small plane and it was early and the building is probably pretty empty so maybe no-one would be hurt too badly.
I was in the car listening to 880 when they said the second plane hit and my blood froze.
We turned on the office TV to see what was going on, then we sprang into action. At the time I was working for a company that sold medications used in treating burn victims and we figured our hospitals would run short but unfortunately, the victims never made it out. We coordinated a police escort into the City and my minivan was a first responder.