I worked as a telemarketer for years. I felt really good about helping out the organization I worked for, and the pay was good. I also periodically had some interesting conversations with the people I called. Unfortunately, rudeness is something that comes with the territory.
Here’s what I wish I could say to all the people who were rude to me:
If you’re annoyed by the phone calls, please politely ask not to be called again, and I really will take you off my list for this year. The worst for everyone is when you just hang up without saying anything, because it means I have to call you again and you’re not going to like it. If you have a gripe with my organization, please say so and I really will make a note of it and pass it on to my supervisor. Remember, I’m just here trying to do my job, and I deserve basic courtesy as much as anyone else. Don’t scream at me or play practical jokes on me. It’s not funny; it’s hurtful.