I feel your pain.
Elal sadly is not a ‘frum’ airline, it’s a secular israeli airline.
It’s naive, unfortunately, to think that Elal deeply respect halacha, just as it’s naive to think all resturants in Israel are kosher or that all shops close in Israel on shabbos. Elal frequently lands just before shabbos, or takes off so soon after Shabbos that you couldn’t get there if you kept shabbbos.
I stopped flying Elal when i was prevented from davening maariv, privately in a corner, in an Elal lounge at Heathrow while waiting for a flight- ‘we don’t allow praying here’
oldman- your cynical answer lacks empathy and is unnecessarily sharp. Pinchas is raising a real point here thaT caused him pain and financial loss.