Just to quantify Joseph’s convert statement, the vast majority of conservative and reform Jews are not converts and are halachically Jewish, and just very very lost. We need to daven and do our hishtadlus to bring them back. It’s not a good thing that over 80% of JEWS aren’t keeping the Torah and there is an entire generation that don’t know what kriyas shema is.
To address the topic of this thread, most people who are secular view a rabbi as more of a social worker role. They are there to help ease tensions in a community or relationship and provide life advice.