crazy,
people used not to have information, now they have too much information. They clearly can not process it. It did not sgtart now, maybe 100-200 years ago with mass propaganda – newspapers, then radio, Tv, etc. We got anarchists, communists, nazis – all masses of people following crazy ideas. So, maybe things are not getting worse, they were bad for quite some time!
So, when dealing with issues that are understood for some time, like taxes and schools – society has established positions and most people can navigate between them. Suddenly with an unusual situation, people lose ability to navigate situation as their reasoning abilities were never high.