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Avram > here by an employee who is on the clock, you seem unconcerned about geneiva,
You are right. My oversight. Of course, you should count that as you personal time to do chesed.
Most people in the professional world work more hours than nominal 8-hour day, so this should not be an issue. If you are billing strictly by hour, then you should be more makpid.
> the vast and overwhelming majority of us do not have the brain power of a gadol, and we cannot effectively do multiple things at once.
ok, so don’t do two things at once, do chesed first. I do agree that deep thinking often requires working without interruption. So, if this is a pattern, maybe come, greet people first (according to Mishna), have small talk with them, and THEN say that you now need to work. You can probably also rent a log cabin with internet connection somewhere and work there.