The alert system is currently being upgraded, and dozens of changes are being implemented to better enhance the system, which is used by tens of thousands.
All alerts were stopped for a few weeks, but have since resumed (as of 2 weeks ago).
The alerts which are being sent out include just the first few lines of the story, and then a link to “read more”.
The only issue we are apparently having is with AOL accounts, who are not receiving any alerts.
Do you have an AOL account?