Josh31-
At a restaurant with my wife recently we were showed a table and a waitress came to take our order, that was the last time we saw her. We then had to wash the silverware ourselves since it was dirty. A different waiter brought us our food, we had to get up ourselves to get more water, ask someone to remove our plates when we were done, ask for the dessert menu and get the bill. “At least we saved some money because we don’t have to tip” joked my wife.
“Nope”, I responded, “they are one step ahead of us, they included an 18% tip in the bill”.
Had the tip not been included automatically we would have received different service.
(We still go back since we like the food. On our last visit the waiter tried to remember our order and got it all wrong, but the food was good anyway.)